Retail Sales Representative

4 days ago


Memphis, Tennessee, United States Michael's Inc Full time

We are seeking a highly motivated and customer-focused Service Team Member to join our team at Michaels.

About the Role

In this role, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and driving sales growth. You will work closely with colleagues to achieve our business objectives and contribute to creating a positive and inclusive store culture.

  • Main Responsibilities:

    • Deliver friendly and engaging customer service, helping customers find what they need and ensuring a seamless shopping experience.

    • Maintain a clean and organized store environment, adhering to our high standards of recovery and merchandise presentation.

    • Participate in visual merchandising and floorset activities to drive sales and create an attractive store display.

    • Assist with truck unloading, stocking, and planogram processes to ensure efficient inventory management.

    • Support shrink and safety programs, adhering to Company policies and procedures.

    • Interact with colleagues in a respectful and positive manner, promoting a collaborative team environment.

Requirements

To succeed in this role, you should possess the following skills and qualifications:

  • Key Skills:

    • Excellent communication and interpersonal skills, with a focus on building strong relationships with customers and colleagues.

    • Able to work effectively in a fast-paced retail environment, prioritizing tasks and managing time efficiently.

    • Ability to lift heavy boxes, stand for long periods, and move throughout the store as needed.

    • Familiarity with basic computer software and ability to learn new systems quickly.

  • Preferred Qualifications:

    • Previous retail or customer service experience, preferably in a similar environment.

    • Cross-trained in Custom Framing selling and production, with a passion for creative arts.

If you're a customer-focused individual who thrives in a dynamic retail environment, we encourage you to apply for this exciting opportunity to join our team at Michaels.



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