Retail Sales Representative
4 days ago
We are seeking a highly motivated and customer-focused Service Team Member to join our team at Michaels.
About the RoleIn this role, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and driving sales growth. You will work closely with colleagues to achieve our business objectives and contribute to creating a positive and inclusive store culture.
Main Responsibilities:
Deliver friendly and engaging customer service, helping customers find what they need and ensuring a seamless shopping experience.
Maintain a clean and organized store environment, adhering to our high standards of recovery and merchandise presentation.
Participate in visual merchandising and floorset activities to drive sales and create an attractive store display.
Assist with truck unloading, stocking, and planogram processes to ensure efficient inventory management.
Support shrink and safety programs, adhering to Company policies and procedures.
Interact with colleagues in a respectful and positive manner, promoting a collaborative team environment.
To succeed in this role, you should possess the following skills and qualifications:
Key Skills:
Excellent communication and interpersonal skills, with a focus on building strong relationships with customers and colleagues.
Able to work effectively in a fast-paced retail environment, prioritizing tasks and managing time efficiently.
Ability to lift heavy boxes, stand for long periods, and move throughout the store as needed.
Familiarity with basic computer software and ability to learn new systems quickly.
Preferred Qualifications:
Previous retail or customer service experience, preferably in a similar environment.
Cross-trained in Custom Framing selling and production, with a passion for creative arts.
If you're a customer-focused individual who thrives in a dynamic retail environment, we encourage you to apply for this exciting opportunity to join our team at Michaels.
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