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Senior Mobile Trailer Technician
2 months ago
- Adhere to safe operating practices and procedures at all times.
- Independently manage parts inventory and equipment on the company-issued service truck, performing periodic reconciliations.
- Maintain and operate the company-issued service vehicle, conducting safety checks and pre-/post-trip inspections.
- Utilize knowledge gained through formal training and hands-on experience to perform job duties effectively.
- Engage with clients and customers to assess their needs, providing information or assistance and resolving issues.
- Prioritize and manage multiple tasks efficiently.
- Demonstrate integrity and maintain confidentiality while adhering to ethical and professional standards.
- Perform scheduled preventative maintenance (PM), DOT inspections, and follow-up repairs on trailers and equipment in a mobile environment.
- Respond to unscheduled service and maintenance requests dispatched by the call center.
- Utilize hand tools, precision instruments, and trailer-specific tools, including welding equipment and jacks.
- Document work performed, parts used, and findings according to company standards using a company-issued iOS device and proprietary applications.
- Complete DOT forms and other documentation accurately and in a timely manner.
- Work autonomously and manage a personal daily schedule.
- Maintain high productivity levels and adhere to Standard Repair Times.
- Source parts from approved local and national vendors as needed for repairs.
- Communicate with management and support teams to obtain approvals on repair estimates and discuss findings.
- Comply with organizational safety, health, and environmental policies, including OSHA, EPA, and DOT regulations.
- Participate in required safety training programs.
- Build and maintain positive working relationships with customers and vendors through effective communication.
- Conduct safety checks and daily inspections of the service truck.
- Perform minor adjustments and repairs on various trailer systems and equipment.
- Stay informed on safety protocols and procedures.
- Diagnose and repair various trailer systems, including aluminum and chem-lite, trailer brakes, air lines, and more.
- Identify problems and evaluate information to generate and assess alternatives.
- Inspect and test equipment to diagnose malfunctions using appropriate instruments.
- Assist junior technicians with diagnostics and inventory reconciliation.
- Provide technical guidance to junior technicians.
- Support the team in advanced diagnostics and complex repairs.
- High School Diploma/GED with a minimum of 5 years of experience in a related field. Alternative combinations of education and experience may be considered.
- Valid driver's license and safe driving record required.
- Possession of a valid DOT Medical Card or ability to obtain one promptly.
- Must provide a set of hand tools necessary for the job.
- OEM training and certifications are advantageous.
- Must be at least 21 years of age.
- Completion of all required company training is mandatory.
- ASE T8 (PMI) certification
- ASE 608/609 certification*
- CDL-A License
- ASE T4 (Brakes) certification
- ASE T5 (Suspension) certification
- ASE T6 (Electrical and Electronic Systems)
- ASE T7 (HVAC) certification
- In-depth knowledge of trailer parts and systems for effective maintenance and repair.
- Ability to analyze new information for problem-solving and decision-making.
- Physical capability to perform labor-intensive tasks over extended periods.
- Effective communication skills for conveying information clearly.
- Ability to determine necessary tools and equipment for tasks.
- Logical reasoning to evaluate solutions and approaches to problems.
- Competitive hourly wage based on experience and location.
- Incentives for safe driving and technical efficiency.
- Reimbursement for safety gear.
- Uniforms provided with laundry services where applicable.
- Opportunity to take service truck home.
- Company-issued laptop and cellphone.
- Access to technical training for career advancement.
- Clear career progression opportunities within the company.
- Comprehensive health, dental, and vision insurance starting from day one.
- 401(k) matching program with contributions after 90 days.
- Accrual of paid time off starting from the first year of employment.
- Tuition assistance and reimbursement programs.
- Support for adoption and surrogacy.
- Pet insurance options available.
- Employee discounts on various services and products.