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Senior Wellness Coordinator

2 months ago

Breckenridge, United States Vail Resorts Full time
Job Summary:

The Wellness Coordinator is a key member of the Vail Resorts Employee Housing team, responsible for executing and supporting the company's wellness strategy in employee housing. This role focuses on creating a safe, inclusive, and vibrant housing environment, while empowering residents to meet their current and future needs.

Key Responsibilities:
  • Deliver standardized wellness programs anchored to the Employee Housing Programming Model, ensuring alignment with enterprise-wide strategy.
  • Elevate the experience for residents/employees and housing staff through community-building events, driving the seasonal Employee Value Proposition.
  • Plan, facilitate, document, and evaluate Employee Housing wide social, recreational, and educational events.
  • Help residents navigate transitions and offer resources around mental/physical wellness.
  • Mediate conflict and help residents create a respectful living environment.
  • Manage and timely respond to resident requests submitted through our EpicEmployee platform.
  • Create, manage, and track resident support cases, including roommate conflict/mediation, EAP resources, and physical/mental health.
  • Understand, communicate, and enforce community safety, support emergency response referral services and resources.
  • May be required to assist other housing teams as necessary.
Requirements:
  • Graduate, Bachelor's, or Associate's degree or diploma in progress or completed from an accredited college or university or equivalent combination of education or experience.
  • Customer service experience through effective interpersonal communications, both verbal and written, with internal and external stakeholders.
  • Experience with high-risk & vulnerable populations preferred.
  • Experience with mediation & conflict resolution preferred.
  • Experience working with people within a mental health capacity.
  • Experience in event planning and execution preferred.
  • Valid Driver's license.
  • Proficient computer skills, especially Excel, Teams, and PowerPoint.
  • English strong written and verbal mandatory.
  • Spanish or French preferable (East- Portuguese preferable).