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Customer Service Ambassador

2 weeks ago

Sheridan, Illinois, United States H&R Block Full time

We are seeking a highly motivated and organized Customer Service Ambassador to join our team as a Receptionist and Client Liaison.

As a key member of our front-line staff, you will be the first point of contact for our clients, providing exceptional service and ensuring a welcoming experience from the moment they enter our office.

Your primary responsibilities will include:

  • Answering phones and greeting clients in a personalized and friendly manner
  • Matching clients with the best-suited tax professional for their needs
  • Scheduling clients according to their preferences
  • Ensuring all client needs are met during service
  • Maintaining office cleanliness and organization with team members

You will be working in a fast-paced environment, requiring strong organizational and time-management skills. Previous experience in customer service is an asset, but we are willing to train the right candidate.

If you have excellent communication skills, a positive attitude, and a passion for delivering exceptional customer service, we want to hear from you