Retail Customer Service Associate

4 weeks ago


Brooksville, Florida, United States Sam's Club Full time
Job Summary: We are seeking a highly motivated and customer-focused Retail Customer Service Associate to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and driving sales growth.

Key Responsibilities:
Provide exceptional customer service to members, responding to their needs and resolving issues in a timely and professional manner.
Maintain a clean and organized store environment, including the front-end area, to ensure a positive shopping experience for members.
Process transactions accurately and efficiently, using our point-of-sale system and handling cash, credit, and other payment methods.
Work collaboratively with other team members to achieve sales goals and meet customer needs.

Requirements:
High school diploma or equivalent required.
Previous retail or customer service experience preferred.
Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
Strong communication and interpersonal skills.
Ability to lift up to 25 pounds and stand for long periods.

What We Offer:
Competitive hourly wage and performance-based bonuses.
Opportunities for career growth and advancement within the company.
Comprehensive benefits package, including medical, dental, and vision coverage.
Paid time off and holidays.
Discounts on merchandise and services.

Why Join Us:
At Sam's Club, we are committed to providing a positive and inclusive work environment that values diversity and promotes employee growth and development.
We offer a range of benefits and perks to support our employees' physical and mental well-being.
Our company culture is built on a foundation of respect, empathy, and open communication.
We are dedicated to making a positive impact in our communities and promoting social responsibility.

How to Apply:
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application today.
We look forward to reviewing your application and discussing this opportunity further.

Equal Employment Opportunity:
Sam's Club is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity and promotes employee growth and development.

Disclaimer:
The information provided is for general information purposes only and is not intended to be a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The full job description can be made available as part of the hiring process.

Additional Information:
For more information about our company and benefits, please visit our website at [insert website URL].

Eligibility Requirements:
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at [insert website URL].

Hourly Wage Range:
The hourly wage range for this position is $15.00 to $22.00.

Additional Compensation:
Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Minimum Qualifications:
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications:
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications

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