Retail Sales Representative

2 months ago


McAllen, Texas, United States Goodwill Industries Of South Texas Inc Full time
Retail Sales Representative

The Retail Sales Representative will play a crucial role in guiding customers through their shopping experience, which includes welcoming them, processing transactions, and packaging purchases. This position demands a commitment to outstanding customer service by assisting shoppers in choosing products and ensuring the store remains tidy and organized. The Retail Sales Representative will collaborate closely with store leadership and fellow team members to meet sales objectives. Additionally, they will handle sales transactions, resolve customer issues, and uphold safety and loss prevention protocols.

Key Responsibilities:
  • Deliver exceptional customer service by welcoming patrons and aiding them in product selection
  • Ensure store cleanliness by organizing merchandise, returning items to their designated locations, and performing cleaning tasks
  • Collaborate with colleagues to guarantee that donations are promptly placed on the sales floor
  • Process sales transactions using a point-of-sale system and manage cash handling
  • Provide support to team members during breaks, lunches, and in urgent situations
  • Handle customer complaints with professionalism
Required Qualifications:
  • Proven customer service abilities
  • Capability to manage multiple tasks and adapt to changing situations
  • Strong communication and teamwork skills
  • Basic arithmetic skills and the ability to work independently
  • Availability for a flexible work schedule, including weekends and holidays
Preferred Qualifications:
  • High school diploma or equivalent
  • One year of experience with cash registers
  • Bilingual abilities
Physical Requirements:
  • Ability to stand, walk, kneel, bend, and lift items weighing up to 25 lbs.
  • Ability to work in varying weather conditions and dusty environments
Company Overview:
Goodwill Industries of South Texas Inc. is an equal opportunity employer dedicated to principles of Empowerment, Public Trust, Respect, Innovation, Quality, and Safety.

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