Vehicle Repair Coordinator

2 days ago


Grand Island, Nebraska, United States Boss Truck Shops, Inc. Full time
Service Advisor Role:
Boss Truck Shops, Inc. seeks an experienced Service Advisor to join our team. In this critical role, you will be responsible for coordinating vehicle repairs and communicating with customers and technicians to ensure a smooth and efficient experience.

Salary: $18.50 - $28.75 per hour based on qualifications and experience.

Responsibilities:
This position entails:
  • Welcoming customers and providing top-notch service.
  • Managing the service center's schedule and workflow.
  • Creating estimates and work orders, processing payments, and adhering to cash handling procedures.
  • Responding to customer inquiries and collaborating with technicians as necessary.
  • Applying marketing and sales strategies to close transactions.
  • Communicating repair requirements with customers and technicians.
  • Maintaining expertise in the Boss Shop Warranty process.
  • Assigning tasks to technicians according to company guidelines.
  • Maintaining adherence to company safety protocols and procedures.

Requirements:
To excel in this position, you should possess:
  • Previous retail or customer service experience.
  • A valid driver's license and insurable to drive.
  • Able to maintain current knowledge of parts inventory.
  • Familiarity with computer systems.
  • Exceptional written and mathematical skills.
  • A results-driven attitude and willingness to learn.
  • Adaptability to changing circumstances.
  • Reliable transportation and access to a phone.
  • English language proficiency.

Boss Truck Shops, Inc. Benefits:
We offer a competitive compensation package that includes:
  • Generous paid time off.
  • 401K plan with employer matching.
  • Comprehensive health, dental, and vision coverage.
  • Disability and life insurance.
  • A career development framework.
  • Access to on-demand pay through PayActiv.


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