IT Business Solutions Specialist

3 weeks ago


Plano, Texas, United States BCforward Full time
Job Title: IT Business Solutions Specialist

About the Role:

We are seeking a highly motivated IT Business Solutions Specialist to join our team at BCforward. As a key member of our Global Technology team, you will play a critical role in supporting business process review programs and executing enterprise process management policies.

Responsibilities:

- Partner with the GT SPI Central Governance Team and CIO teams to ensure process and control attributes meet enterprise requirements
- Oversee maintenance activities and governance routines related to the Process Inventory Portfolio
- Support the opening and maintenance of process inventory records
- Engage owners to review process, control, metric performance, and process improvement opportunities
- Support creation of documentation materials for Process Governance and Management Routines
- Monitor and review process inventory maintenance requirements with process owners
- Attend SPI Forums to identify new GT/Enterprise deliverables that impact the organization
- Review processes annually to identify improvement opportunities and support changes to Process Maps/Activities
- Analyze the health of the process inventory, identifying trends and areas for improvement
- Maintain centralized tracking of SPI initiatives, compiling required documentation, and reviewing details to ensure accuracy prior to submission

Requirements:

- Tableau
- Advanced MS Office Proficiency (Excel, Word, PowerPoint)
- 5+ years of Business Process Management, Audit, Risk, or Controls experience
- Process Management experience with technology-related emphasis
- Ability to integrate and analyze data from multiple sources, draw conclusions, and provide recommendations
- Proven project management experience
- Demonstrated subject matter knowledge in technology and/or information security processes
- Proven time management and organizational skills
- Demonstrates accountability and ownership
- Strong collaboration and partnering skills
- Drives timely decisions
- Comfortable with ambiguous situations
- Ability to work alongside all levels of management and across multiple partner teams
- Demonstrated understanding of the importance of business ethics
- Highly effective written and verbal communication skills

Benefits:

BCforward offers a comprehensive benefits package, including major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:

Founded in 1998, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. We champion the power of human potential to help companies transform, accelerate, and scale.

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