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Contract Management Specialist

2 months ago

Brockton, Massachusetts, United States eTeam Full time
Job Title: Contract Management Specialist

Location: Remote

Duration: 12 Months

Job Summary:

We are seeking a highly skilled Contract Management Specialist to join our team at eTeam. As a key member of our organization, you will be responsible for managing the membership lifecycle of large organized customers, ensuring accurate and up-to-date membership files, and collaborating with internal and external stakeholders to resolve membership discrepancies.

Key Responsibilities:

  • Utilize Model N Revenue Manager to maintain the membership life cycle of large organized customers.
  • Work independently with Revenue Manager platform to create and manage membership affiliations and eligibility status.
  • Process Master Data requests within SAP iShift according to business rules.
  • Resolve membership affiliation and inquiries from account management teams.
  • Monitor Revenue Manager platform and boundary systems to confirm data accuracy.
  • Manage daily business tasks and processes with internal/external key stakeholders.
  • Access and process data within reporting tools, including Revenue Manager, MicroStrategy, and boundary systems.
  • Communicate and resolve membership discrepancies with internal and external customers.
  • Create, maintain, and support a collaborative environment with external customers and internal business partners.
  • Ensure accurate and up-to-date membership files are retained according to audit/compliance requirements.
  • Support and collaborate with Client Account Management team regarding contracting and membership processes.
  • Proactively collaborate with internal teams and external customers to harmonize membership processes, resolve issues, and address business challenges.
  • Comply with SOX and Government Pricing P&Ps.
  • Support and follow all SOP documentation guidelines, compliance, and auditing processes.

Requirements:

  • Bachelor's degree required.
  • Model N and SAP iShift experience preferred.
  • Experience in Contracting, Membership or Pricing preferred.
  • Change and growth mindset with high degree of independence and adaptability to changing environments.
  • Critical thinking and problem-solving mindset.
  • Strong analytical thinking, Excel, and implementation skills.
  • Excellent written/oral communication skills. Ability to communicate effectively and professionally.
  • High level of attention to detail and accuracy.