Admissions Representative

Job Title: Admissions Representative

Charter College is seeking a highly motivated and results-driven Admissions Representative to join our team. As an Admissions Representative, you will play a critical role in identifying and enrolling qualified students who are likely to graduate.

Key Responsibilities:

• Adhere to accrediting agency and U.S. Department of Education guidelines for proprietary school admissions.
• Follow all policies and procedures outlined in the Admissions manual and established by the campus and/or company.
• Participate in all orientations if at a campus.
• Conduct high call volume in fast-paced environment.
• Listen and create rapport to identify opportunities for prospective students' education and career development.
• Use established phone scripts for both inbound and outbound calls.
• Schedule admission interview call appointments.
• Conduct admission interviews over the phone, in person, or by video.
• Enroll qualified applicants.
• Conduct scheduled follow-up procedures with both enrolled and non-enrolled prospects.
• Enter all tasks and notes into CampusVue daily.
• Track incomplete enrollment files to ensure deadlines are met.
• Check and respond to all emails.
• Post all appointments on Outlook Calendar.
• Attend all Admissions and staff meetings.
• Complete required quota of inbound and outbound calls daily.
• Schedule required quota of appointments daily.
• Generate required quota of personally generated leads.
• Maintain clean and professional work area.
• Dress professionally as outlined in Employee manual.

Requirements:

• Bachelor degree preferred.
• 2 years minimum work experience in a customer service related environment.
• Must be able to work effectively in an indoor, fast-paced, sales center work environment.
• Ability to work under pressure and respond with urgency to business and customer needs.
• Ability to multi-task, prioritize duties.
• Exhibit excellent communication skills both written and verbal.
• Working knowledge of remote interpersonal communication techniques, technologies, tools, and resources.
• Proficient computer skills in Word, Excel, database software and use of Internet.
• Required to be punctual, responsible, ethical and a team player.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Paid training
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Inside Sales: 2 years (Required)
• Outbound Sales Calling: 2 years (Required)

Ability to Commute:

• Anchorage, AK Required)

Work Location:

• In person

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