Fragrance Expert

4 weeks ago


White Plains, New York, United States Fragrancenet Full time
Job Title: Fragrance Expert

About the Role:

We are seeking a highly motivated and customer-focused Fragrance Expert to join our team at Fragrancenet. As a Fragrance Expert, you will be responsible for creating a memorable shopping experience for our customers by providing exceptional customer service, product knowledge, and sales skills.

Key Responsibilities:

* Demonstrate selling, incentive, and product knowledge strategies to drive sales and meet sales goals
* Maintain awareness of all sales promotions and effectively communicate them to customers
* Replenish sales floor as needed to ensure a well-stocked and visually appealing environment
* Execute store maintenance checklist, including service desk, to ensure a clean and tidy store
* Uphold the highest standards of integrity and ethical behavior in all professional interactions
* Effectively adjust to different customer personalities and provide personalized service
* Operate computerized register system and use common tools
* Demonstrate a strong achievement drive to meet and exceed sales goals
* Strengthen and develop relationships with existing customers
* Demonstrate flexibility when faced with changing priorities and work environments

Requirements:

* Previous retail experience or relevant customer service experience
* Proven track record in achieving sales results
* Willingness to work non-traditional business hours, including nights, weekends, and holidays
* Excellent verbal and written communication skills, problem-solving abilities, and team-building skills
* Ability to multi-task in a fast-paced environment
* Willingness to work with a diverse client base
* Exceptional attention to detail

Benefits:

* Medical, dental, vision insurance
* PTO and paid holidays
* Short-term disability
* Life insurance
* Accident and critical illness
* Flexible spending account
* 401(k) retirement savings plan and match
* Employee discounts

Equal Employment Opportunity:

Fragrancenet is firmly committed to the principle of equal employment opportunity. We offer employment opportunities without regard to race, color, sex, age, religion, national origin, disability, U.S. military, or other prohibited bases of discrimination, both state and local.