Operations Manager
3 days ago
Hobart Service, an Illinois Tool Works Company, offers a dynamic opportunity as a Service Manager to lead and direct branch operations. This position plays a vital role in achieving ongoing service revenue growth, profitability, productivity, quality, and service levels.
Estimated Salary Range: $65,000 - $90,000 per yearCompany DescriptionHobart Service has been a trusted source for Commercial Food Equipment Service Solutions for over 125 years. With over 1,700 associates nationwide, we serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, giving back to the communities where they live and work, and demonstrating the ITW values of Integrity, Simplicity, Trust, Respect, and Shared Risk.
Key Responsibilities- Provide support to the District Manager and assume advanced responsibilities in support of the branch and its daily operations.
- Cover overall branch and individual service technicians by offering coaching and training on commercial food equipment, procedures, and techniques, as well as customer-facing skillsets.
- Support and enforce all company policies and guidelines required by Hobart Service, assisting the District Manager in adherence and tracking of these policies.
- Assist in leading and directing branch operations to achieve ongoing service revenue growth, profitability, productivity, quality, and service levels.
- High School Diploma or GED and 4+ years of relevant experience, including supervision OR 1-3 years of relevant experience with a Bachelor's degree.
- Experience effectively managing customer relations, dealing directly with customers.
- Able to demonstrate productivity tools, such as Microsoft Office.
- Achieve targets and goals with minimal supervision.
- Strong communication skills, both verbal and written.
- Electrical and mechanical service experience.
- A valid driver's license.
- Competitive pay.
- Great insurance options with low premiums.
- Paid vacation and holidays.
- 401K with company match.
- Extensive on-the-job, online, and classroom training.
- Service vehicle, uniforms, and safety equipment provided.
- A safe and healthy work environment.
Hobart Service is an equal opportunity employer. We value our colleagues' unique perspectives, experiences, and ideas, creating workplaces where everyone can develop their careers and perform to their full potential.
We are committed to providing a healthy and safe environment for all employees. As an equal employment opportunity employer, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.
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