Front Desk Representative

3 weeks ago

Watsonville, California, United States Gold's Gym - High Note, LLC Full time
Job SummaryAt Gold's Gym - High Note, LLC, we're seeking a highly motivated and customer-focused Front Desk Associate to join our team. As a key member of our front desk team, you will be responsible for providing exceptional service to our members and guests, ensuring a positive and welcoming experience for all who enter our gym.

Key Responsibilities
  • Provide a warm and friendly greeting to each member and guest, setting the tone for a positive experience
  • Efficiently check members into the gym, ensuring a seamless and hassle-free experience
  • Register guests into the gym, providing a comprehensive tour of our facilities and answering questions about membership options
  • Assist guests with purchasing new memberships, providing expert guidance and support
  • Answer phone calls in a professional and courteous manner, using proper phone etiquette
  • Process retail and concession sales, maintaining a high level of customer satisfaction
  • Clean and maintain the front desk area, ensuring a clean and organized environment

Requirements
  • Excellent customer service skills, with a focus on providing a positive experience for all members and guests
  • Ability to communicate effectively with both staff and members, ensuring clear and concise communication
  • Ability to multitask, prioritizing tasks and managing multiple responsibilities with ease

About Gold's GymWith over 55 years of experience, Gold's Gym has established itself as a global leader in the fitness industry. Our commitment to providing a supportive and motivating environment has made us a favorite among fitness enthusiasts. Join our team and be part of a dynamic and growing organization that values customer satisfaction and employee growth.

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