Fitness Support Specialist

4 days ago


Richmond, California, United States Crunch Fitness West End Full time
Job Title: Fitness Support Specialist

About Crunch Fitness West End:
Cultivating a culture of diversity, acceptance, empowerment, and fun.

Job Summary:
The Customer Service Representative ensures all members, guests, and prospective members receive top-notch customer service. Estimated annual salary: $45,000 - $55,000 based on location and experience.

Responsibilities:
  • Greet and check in all members, guests, and prospective members.
  • Answer phone calls in a polite and professional manner.
  • Inform prospective members about our membership options and current promotions.
  • Facilitate necessary updates to members' accounts.
  • Ensure all retail items are fully stocked.
  • Operate the POS system and accept payments.
  • Assist in maintaining the neatness and cleanliness of the club.
  • Other duties as assigned.

Requirements:
  • High school diploma or equivalent.
  • Customer service experience (1 year preferred).
  • CPR/AED certification (preferred).
  • Basic computer proficiency.
  • Professional attitude.
  • Upbeat and positive personality.
  • Efficient and effective communication skills.
  • Ability to multi-task and excel in a busy environment.

Additional Information:
  • Pass drug screening.
  • Background check.
  • Use of finger scan technology for recording time worked.
  • Not eligible to work remotely.


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