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Ryder Customer Support Team Member

1 week ago

Madison, Alabama, United States Ryder Full time

About the Position

We are seeking a highly skilled and detail-oriented Ryder Customer Support Team Member to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service, scheduling appointments, and ensuring seamless communication with our customers.

Key Responsibilities

  • Customer Service: Provide timely and effective customer communications, respond to customer inquiries, and resolve issues in a professional and courteous manner.
  • Scheduling: Coordinate appointments, manage schedules, and ensure that all necessary tasks are completed on time.
  • Inventory Management: Assist with inventory ordering, stocking, and tracking to ensure that all necessary parts are available when needed.
  • Administrative Duties: Perform various administrative tasks, including data entry, filing, and maintaining accurate records.

Requirements

  • Education: High school diploma or equivalent required.
  • Experience: One year or more of customer service or comparable experience with issue resolution skills required.