Customer Service Representative

1 week ago


Washington DC USA, United States Graham Full time
Job Summary: We are seeking a highly skilled and organized Receptionist to join our team at Graham. The ideal candidate will have excellent communication skills, both written and verbal, and be able to provide top-notch customer service to our visitors and callers.

Key Responsibilities:

* Greet visitors and determine the nature of their visits
* Direct visitors to the appropriate person or department
* Record and transmit messages
* Keep records of calls placed
* Provide information to callers and visitors
* Make appointments
* Keep a log of visitors
* Issue visitor passes

Requirements:

* High school diploma or equivalent
* 3-8 years of experience in a similar role
* Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
* Strong English communication skills
* Friendly and personable with excellent telephone etiquette

What We Offer:

* Long-term full-time job opportunity in a highly reputable office
* 11 Paid Federal Holidays
* Paid Sick Time
* Paid Vacation
* Free FinFit Financial Wellness Benefit
* Free Personal Financial Training Library Benefit
* Shopping Discount Program, Workplace Advantage
* Employee Assistance Program
* Counseling
* Legal & Financial Consultations
* Pharmacy Discount Card

Work Environment:

* This position is generally performed in a professional office setting
* 70% sitting, 20% standing, and 10% walking
* Ability to lift/move up to 20 pounds

Equal Opportunity Employer: Graham is an equal opportunity employer and welcomes applications from diverse candidates.

How to Apply: If you are a motivated and organized individual with excellent communication skills, please submit your application to join our team at Graham.

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