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Customer Service Representative

2 months ago

Herriman, Utah, United States Bullfrog International, LC Full time

About the Role

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Bullfrog International, LC. As a key member of our sales team, you will be responsible for providing exceptional customer service to our dealers and regional sales managers.

Key Responsibilities

  • Build and maintain strong relationships with dealers and regional sales managers through open and interactive communication.
  • Identify and assess customer needs to achieve satisfaction and resolve any issues promptly.
  • Respond to customer inquiries about orders and provide solutions and alternatives within established time limits.
  • Handle customer complaints and provide appropriate solutions and follow up to ensure resolution.

Requirements

  • Excellent interpersonal, team building, and problem-solving skills.
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Requires excellent organizational skills.
  • French language skills a plus.
  • Ability to communicate clearly, both written and verbally.
  • Experience with office-related computer skills and software.

About Us

Bullfrog International, LC is a leading manufacturer of premium hot tubs, committed to creating peaceful lives for our customers. We are a growing company with a strong culture and a dedicated team of professionals. As a member of our team, you will have opportunities to grow and advance with us.

Benefits

  • Competitive salary and benefits package.
  • Advancement opportunities.
  • 75% tuition reimbursement program.
  • Paid holidays and time off.
  • 401K retirement plan.
  • Health and dental insurance with great coverage and low premiums.