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Cisco Enterprise Agreement Account Manager

3 weeks ago


Austin, Texas, United States SHI International Full time
About the Role

The Cisco Enterprise Agreement Account Manager will be responsible for managing the relationship with our Cisco EA customers throughout their entire lifecycle, from onboarding to renewal. This position requires a high level of technical knowledge of Cisco products and services, as well as excellent communication and organizational skills.

Responsibilities
  • Onboard new Cisco EA customers and create personalized customer success plans to drive adoption and expansion.
  • Serve as a subject matter expert in regards to EA customers' Cisco Smart Accounts, EA Workspace, Control Hub, Meraki Dashboard, and more.
  • Conduct regular customer success reviews to ensure customer satisfaction and identify areas for improvement.
Requirements
  • A completed Bachelor's degree or equivalent experience.
  • 3+ years of technical, business, and/or sales experience.
  • 3+ years of experience with selling Cisco products, Smart Accounts, or services with a proven track record.
Compensation

The estimated salary range for this position is $100,000 - $150,000, which includes a base salary and bonuses. Benefits may include medical, vision, dental, 401K, and flexible spending.