Master Instrument Technician
6 days ago
Guitar Center is seeking a skilled Master Instrument Technician to join our team. As a Master Instrument Technician, you will provide expert maintenance and repair services on customer-owned instruments while delivering an exceptional customer experience.
Company OverviewGuitar Center embodies the world of creativity and music by fostering a culture of innovation and inclusivity. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy of creating music.
We believe in creating inclusive environments that put our customers first while fulfilling our mission.
Job DescriptionThis role involves servicing instruments with high craftsmanship, maintaining store inventory, and addressing customer service issues. With a strong focus on quality work and excellent customer service, you contribute to the growth of the business.
The ideal candidate will have a skilled understanding of repairing guitars and be able to work independently to maintain high-quality standards.
Key Responsibilities:- Maintain and repair customer-owned instruments with high craftsmanship.
- Interact with customers to ensure a positive customer experience.
- Maintain store-owned gear as requested.
- Complete warranty repair work.
To be successful in this role, you should have:
- A skilled understanding of repairing guitars.
- Foundational product knowledge on Guitar Center products.
Guitar Center offers robust benefits and perks, including:
- Medical, Dental, Vision insurance.
- 401K plan with company match.
- Mental health support.
- Paid sick/holiday/vacation time.
- Employee discount program.
- Tuition reimbursement options.
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