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Certified Tax Professional

2 months ago


Akron, Ohio, United States Intuit Full time
Join Intuit's Team of Tax Experts

We are seeking highly skilled Tax Experts to join our team at Intuit. As a Tax Expert, you will play a critical role in helping our customers navigate the complexities of taxation.

About the Role

This is a virtual, customer-facing role that requires excellent communication skills and the ability to work independently. You will be responsible for providing tax advice, preparing tax returns, and managing product/software inquiries.

Key Responsibilities
  • Provide tax advice and guidance to customers using Intuit TurboTax products
  • Prepare tax returns and manage product/software inquiries
  • Utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer
  • Document interactions to maintain accurate records
Requirements
  • Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns
  • Active, unrestricted credential: EA, CPA, or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws
  • Passionate about helping clients navigate the complexities of taxation
  • Excellent customer service skills and ability to interact with customers through video and audio tools
What We Offer
  • Company benefits, including 401(k) savings plan with Intuit matching and paid sick leave
  • Opportunity to work 100% remotely and collaborate with an exceptional team
  • Product discounts and free copy of TurboTax Live

We are committed to empowering our customers to prepare their taxes and delighting them with exceptional service. If you are passionate about tax preparation and have a strong desire to help others, we encourage you to apply for this exciting opportunity.