Global Operational Risk Officer

4 weeks ago


Getzville, New York, United States Citigroup Inc Full time
Job Description

The Global Operational Risk Officer - Lessons Learned Framework (SVP) role is part of the Operational Risk Management (ORM) Standards group, whose mission is to advance Operational Risk Management practices at Citigroup Inc. The role will be responsible for the ongoing development, transformation, and maintenance of ORMs Lessons Learned framework to ensure stronger control environment through timely identification, root cause analysis and reporting of significant risk events.

Key Responsibilities
  • Lead the design and maintenance of Lessons Learned framework, focusing on integration with other components of ORM frameworks and standards, as well as ORMF.
  • Lead the development of training and provide subject matter expertise to First Line of Defense (1LOD), as well as Second Line of Defense (2LOD) with regards to their roles and responsibilities.
  • Engage and coordinate with specialists from other second line of defense functions in effective challenge of 1LOD execution of the Lessons Learned policy requirements.
Lessons Learned Framework Design

The role involves interaction with stakeholders in businesses, functions, other control teams and across global ORM. The Global Operational Risk Officer will be responsible for the ongoing development, transformation, and maintenance of ORMs Lessons Learned framework to ensure stronger control environment through timely identification, root cause analysis and reporting of significant risk events.

Lessons Learned Program Execution Oversight
  • Participate in Governance Forums (Lessons Learned working group, IMRC) to provide oversight and promote effective and efficient operational risk management practices.
  • Lead the execution of periodic/targeted independent reviews of the LL Program design and management to assess adherence with related Policies, Standards and/or Procedures.
  • Lead the identification of areas of enhancements in the LL Framework methodology and management.
  • Promote actions to address root causes of the Issues identified and validate their completion and resolution of Issues.
General
  • Ensure project completion, special assignments and other ad hoc activities as required.
  • Act as SME to senior stakeholders and/or other team members.
  • Apply in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and workflow for the function.
  • Interface with Regulators on LL Framework matters.
  • Present LL program outcomes to Governance Committees/Senior Management.
  • Identify emerging risks and opportunities to stated objectives as they arise.
Qualifications
  • Bachelor's/University degree, Master's degree preferred.
  • 10+ Relevant years of experience Operational Risk Management, Audit, Compliance, or other control function.
  • Strong negotiation, influencing and stakeholder management skills across a variety of stakeholders at different levels.
  • Ability to collaborate effectively by building partnerships and working well with others to meet shared objectives.
  • Excellent interpersonal skills and ability to work well in a team environment collaborating across diverse groups.
  • Ability to multi-task and manage multiple projects simultaneously.
  • Ability to optimizes work processes by balancing effective/efficient processes with a focus on continuous improvement.


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