Surveillance Agent

2 months ago


Council Bluffs Iowa, United States Ameristar Casino Hotel Council Bluffs Full time
About the Role

We are seeking a highly skilled Surveillance Agent to join our team at Ameristar Casino Hotel Council Bluffs. As a Surveillance Agent, you will play a critical role in maintaining the security and integrity of our casino operations.

Key Responsibilities
  • Observe casino floor for suspicious activity, such as theft or cheating, and take appropriate action to protect assets.
  • Perform daily audits of all areas of casino operations, including shuffle machine audits, pit rating audits, and ball drop audits, to ensure compliance with regulatory requirements.
  • Write detailed reports of all observations and log all communications, maintaining accurate and up-to-date records.
  • Collaborate with other departments to ensure seamless operations and effective communication.
Requirements
  • High school diploma or equivalent required; certificate from Educational Institute preferred.
  • Proficiency in Microsoft Office, including Excel, Word, and PowerPoint.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
About Us

Ameristar Casino Hotel Council Bluffs is a leading provider of integrated entertainment, sports content, and casino gaming experiences. We are committed to values like diversity and sustainability, and we strive to create a positive and inclusive work environment for our team members.