Sales Associate

4 weeks ago

Emeryville, California, United States Purple Inc Full time
Job Summary

The Sales Associate is a motivated and positive individual who drives sales by assisting customers with their buying experience. They must be a go-getter with an aptitude for persuasive communication and a drive to succeed. This role involves interfacing with customers and contributing to the overall success and profitability of the store.

Key Responsibilities
  • Greet customers upon entrance and provide a welcoming experience.
  • Check on purchase orders for customers and ensure timely fulfillment.
  • Assess customer needs and wants, answer questions and concerns, and provide appropriate product recommendations.
  • Ensure merchandise is in-stock and displayed on shelves in a presentable manner.
  • Use the point of sale (POS) system to conduct purchase transactions and process merchandise returns.
  • Assist in product inventory procedures and maintain accurate records.
  • Cross-sell and upsell products to increase sales and revenue.
  • Memorize in-store promotions and special offers to communicate to customers.
  • Build lasting relationships with customers and provide exceptional customer service.
  • Team up with co-workers to ensure customer satisfaction and meet sales quotas.
Requirements
  • High school diploma or equivalent required.
  • 1+ years of experience working in a retail environment.
Preferred Qualifications
  • Working knowledge of computer use and common programs such as Microsoft Word, Excel, and PowerPoint.
  • Excellent interpersonal communication capabilities.
  • Customer service-oriented attitude.
  • Ability to stay organized and manage time effectively.
  • Basic math skills.
  • Familiarity with POS system and inventory procedures a plus.
Purple Perks
  • Earn a Mattress.
  • Purple Swag.
  • Amazing Purple Products.
Why Work at Purple?
  • Make your mark: We value innovative thinking and empower employees to bring their ideas to life.
  • Gain unique experience: Be a part of one of the fastest growing companies in Utah and contribute to the company's growth.
  • Awesome culture: Join the tight-knit team at Purple and enjoy working alongside industry experts, making close friends, and annual employee appreciation events.

Purple provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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