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Technical Solutions Architect

2 months ago


New York, New York, United States Redis Full time
Job Overview

About Us
At Redis, we are pioneers in developing the technology that powers the fast applications that drive our modern world. Whether you're checking the weather, making a purchase, or tracking your flight status, our solutions are at work behind the scenes. Join us in creating a faster, simpler world for our 10,000+ global customers.

Why This Role Matters

As a Solutions Architect / Sales Engineer, you will play a crucial role in generating revenue for Redis by managing all technical aspects of the sales process with potential clients. Collaborating closely with our Sales teams, you will educate prospects and clients on the advantages of Redis solutions tailored to their unique business and technical requirements. Your responsibilities will include conducting discovery sessions, delivering presentations, and facilitating product demonstrations, all while engaging directly with customers using our leading-edge technology.

The ideal candidate will possess strong listening skills and a knack for innovative problem-solving. You should be comfortable addressing a diverse range of technical challenges with patience and pragmatism, able to communicate a compelling vision while remaining focused on the customer's business goals.

If you are a technology enthusiast eager to enhance customer experiences, this opportunity is designed for you.

Key Responsibilities:
  • Assist clients in achieving their technology and business objectives using Redis databases and associated products, solutions, and services.
  • Identify, assess, and validate the business needs of clients and their specific use cases.
  • Collaborate effectively with the client's technical teams (including architects, developers, PMOs, and C-level executives) to ensure successful implementation of all customer proofs of concept and pilot projects.
  • Work closely with the Sales team to devise effective account strategies and uncover new business opportunities, as well as expand existing accounts.
  • Present Redis and its capabilities in a professional and engaging manner, highlighting the business impact and competitive advantages of our offerings.
  • Utilize customer feedback to enhance product materials, technical best practices, and documentation, while providing insights to Product Management and R&D teams.

Qualifications:

  • Minimum of 3 years of experience in pre-sales engineering, preferably in database engineering for enterprise software.
  • Hands-on experience in server-side software development and Linux environments.
  • Proficiency in database programming, with a preference for NoSQL technologies.
  • Experience with at least one programming language.
  • Familiarity with scalable and highly available distributed systems.
  • Bachelor's degree in Computer Science or a related field, or equivalent professional experience.
  • A collaborative team player with exceptional communication and presentation skills.
  • Fluent in written and spoken English.
  • Willingness to travel up to 30% of the time; flexible work arrangements available.

Employee Benefits:

Redis offers a vibrant culture that makes it an enjoyable and fulfilling workplace. To support our employees both professionally and personally, we provide an array of benefits:

  • Competitive salaries and equity options.
  • Unlimited paid time off to foster a healthy work-life balance.
  • Comprehensive health, dental, and vision coverage, along with 401K, FSA, and commuter benefits.
  • Regular team celebrations and recreational activities.
  • Home internet reimbursement.
  • Annual health and wellness budget to promote well-being.
  • Opportunities for learning and professional development.
  • Influence a high-performance organization on its path to IPO.

The estimated gross base annual salary range for this role is $127,260 – $224,250. Actual compensation may vary based on various factors, including work location, qualifications, experience, and competencies. Redis is committed to creating a diverse and inclusive work environment where all employees feel valued and supported.