Quality Assurance Associate
4 days ago
The Quality Assurance Associate will support the oversight and challenge of the firm's information management (data) risk management activities in support of RBC's CUSO operational risk management objectives, including regulatory reporting. The role will perform independent and targeted data quality (DQ) assurance testing to assess the accuracy, completeness, and proper classification of reported data in conformance with regulatory reporting requirements.
Key Responsibilities
Obtain understanding of data and reporting processes and information technology architecture.
Identify and assess risks related to sourcing, aggregation, provisioning, and reporting of data.
Perform analysis and scoping activities to support determination of the nature and extent of data quality assurance testing.
Apply testing techniques and methods in accordance with approved approaches to assess the accuracy, completeness, and proper classification of reported data in conformance with regulatory reporting requirements.
Engage with key stakeholders in data governance, finance, risk, and technology teams to gather information required for various test types including conformance and transaction testing.
Effectively communicate requests and inquiries verbally and in writing, discuss observations and issues, and document procedures, assumptions, results, and conclusions.
Discuss complex issues, resolve ambiguity, and reach agreement on resolution and remediation plans.
Manage and maintain data quality testing artifacts such as testing process documents, raw data, testing results, stakeholder communication.
Manage and report on work status, including escalating execution risks in a timely manner.
Contribute to the continuous evolution of the Quality Assurance team's capabilities through internal initiatives aimed at improving internal processes, controls and documentation.
Work in a fast-paced environment and prioritize work to meet deadlines.
Develop constructive relationships within and outside the team.
On occasional basis, perform additional responsibilities as requested to achieve business objectives.
Requirements
Graduate or Undergraduate Degree, with a focus in Accounting, Business, Finance, or a related field. Minimum 3+ years of relevant work experience.
Experience in planning and documenting substantive testing (e.g., in an audit role), and maintaining formal workpapers.
Proven ability coordinating and communicating with multiple groups to drive progress and maintain transparency.
Experience measuring and reporting progress of owned work, including preparing scorecards and escalating risks and issues as needed.
Experience designing solutions to adapt to risks or obstacles to executing work.
Knowledge of Capital Markets, Retail Banking, and Wealth Management products, preferably with a focus in Finance, Risk or Regulatory Reporting.
Knowledge of data governance and data management operations concepts such as critical data elements, data lineage, data accuracy and completeness and data controls.
Understanding of technical data concepts such as data ingestion, data warehouse, data lakes, master reference data, data models, systems of record, aggregation layer and reporting systems.
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