Customer Service Consultant

5 days ago


Fort Worth, Texas, United States EECU Full time
Job Overview: The Customer Service Consultant role at EECU involves working closely with members to understand their financial needs and providing tailored solutions to meet those needs. This position requires strong interpersonal skills, attention to detail, and the ability to work effectively in a fast-paced environment.

Main Responsibilities:
  • Interact with members to gather information about their financial goals and objectives.
  • Analyze data to identify potential products or services that can help members achieve their goals.
  • Present customized recommendations to members, highlighting the benefits and features of each product or service.
  • Collaborate with colleagues to ensure seamless execution of product sales and support.
  • Maintain accurate records and reports, adhering to regulatory requirements.

About Our Team: At EECU, we pride ourselves on being an Equal Opportunity Employer, dedicated to fostering a diverse and inclusive workplace culture. Our team is passionate about delivering exceptional member experiences and making a positive impact in our communities. If you're a motivated and customer-focused individual who shares our values, we encourage you to apply for this exciting opportunity

Benefits:
  • $42,000 - $50,000 per year, depending on experience.
  • Medical, dental, and vision coverage.
  • 401(k) matching.
  • Paid time off.
  • Ongoing training and development opportunities.


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