Senior Banking Professional

**About the Role**

We are seeking a highly skilled and experienced professional to join our team as a Senior Teller/Supervisor. As a key member of our First Financial Family, you will play a vital role in delivering exceptional customer service and ensuring the smooth operation of our banking services.

**Key Responsibilities**

• Process financial transactions promptly and accurately, adhering to all bank policies and procedures.
• Prioritize client demands and provide impeccable customer service, communicating professionally with all clients and colleagues.
• Uphold a thorough understanding of all banking products and services, as well as company systems and procedures.
• Provide guidance and assistance to teller staff as requested by the Teller Manager, including transaction approvals, resolution of customer service issues, workflow coordination, and training of new or less experienced tellers.
• Participate in job-specific training, various bank training programs, and comply with BSA, AML, and all bank policies and procedures as required.

**Requirements**

• A self-starting team player with a high school diploma or GED and 3 years of previous teller experience within the financial institution industry.
• Ability to maintain a high level of confidentiality and possess computer proficiency and familiarity with Microsoft programs.
• Impeccable written and oral communication skills, with the ability to work in a fast-paced environment with frequent interruptions and little to no supervision.
• Must be comfortable working in a mentally and physically stressful environment, requiring standing for most of the workday and lifting, carrying, or moving heavy boxes or bags of currency and coin weighing up to 60 pounds.

**Preferred Skills**

• Bilingual in English and Spanish.

**About First Financial Bancorp**

We are a dynamic and growing organization committed to investing in our employees' development and providing a collaborative work environment that celebrates innovation and change. We strive to be the best destination for top talent in the industry, creating a diverse and inclusive workplace that values teamwork and excellence.