Beverage Server

1 week ago

Kansas City, Kansas, United States Hollywood Casino at Kansas Speedway Full time
Job Title: Beverage Server

We are seeking a highly motivated and customer-focused Beverage Server to join our team at Hollywood Casino at Kansas Speedway. As a Beverage Server, you will be responsible for providing exceptional service to our guests, ensuring a memorable experience for all who visit our casino.

Key Responsibilities:
  • Resolve service problems according to guidelines.
  • Appear in publicity photos.
  • Promote casino events and programs.
  • Provide fast, friendly, professional beverage service to casino guests.
  • Monitor guest consumption of alcohol and intervene as needed according to guidelines.
  • Take drink orders, communicate with bartenders, assist in the preparation of drinks, and present drinks to guests.
  • Handle money according to procedure; operate cash register, take money, make change, and make deposits at the end of shift.
  • Maintain clean and stocked workstation.
  • Participate as a team member with all servers, venue hosts, supervisors, and kitchen staff in maintaining a smooth and efficient operation.
  • Declare tips through time and attendance system at the end of each shift.
  • Meet department uniform, appearance, and grooming requirements.
  • Meet attendance guidelines of the job and adhere to regulatory, department, and company policies.
  • Keep work areas clean and free of safety hazards, debris, and litter.
  • Perform all job duties in a safe and responsible manner.
  • Must adhere to regulatory, department, and company policies.
  • Perform other job-related and compatible duties as assigned.
Qualification Requirements:
  • Must be at least 21 years of age.
  • High school diploma or equivalent.
  • Excellent customer service/communication skills.
  • Ability to count money and change correctly.
  • Knowledge of tray service cocktail ingredients and/or prior server experience preferred.
  • Ability to earn and maintain ServSafe certification.
  • Ability to earn and maintain TiPS certification.
  • Available to work required schedule which may include nights, weekends, holidays, and overtime as needed.
  • Must meet professional appearance standards as prescribed by company policy.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.

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