Patient Experience Ambassador

4 weeks ago


Cupertino, California, United States AC Wellness Full time

Job Description: The Patient Experience Ambassador plays a critical role in setting the tone for the patient experience at AC Wellness. This individual is responsible for responding to all guest requests professionally and in a personable, accurate, and timely manner.

Key Responsibilities:

  • Ensures an effective and positive check-in process.
  • Collects and verifies insurances and co-pays.
  • Handles multi-phone line system, professionally answering calls, scheduling appointments, and ensuring great communication with patients, staff, and office staff.

Requirements:

  • Two years of employment in a related position (Client facing, hospitality or sales).
  • Excellent communication and interpersonal skills.
  • Proven organizational skills.
  • Ability to work as a key team member.

About Our Company: AC Wellness is committed to delivering compassionate, effective healthcare to the Apple employee population.

Salary Range: The estimated salary for this position is $40,000 - $55,000 per year, depending on qualifications and experience.



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