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Patient Account Representative

2 months ago

Dunwoody, United States Prestige Staffing Full time
About the Role

Prestige Staffing is seeking a highly skilled and experienced Account Representative to join our team. As a key member of our healthcare vendor team, you will be responsible for managing medical claims, insurance follow-up, and other related tasks.

Key Responsibilities
  • Billing and Insurance Follow-up: Manage medical claims, hospital, clinic, and physician billing, and insurance follow-up to ensure timely payment.
  • Technical Requirements: 1 year of experience using Meditech and Allscripts, with EPIC and Cerner experience being an added bonus.
  • Computer Skills: Proficient in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
  • Communication: Comfortable communicating with hospital staff and management through written and verbal correspondence.
  • Insurance and Clearing House Management: Work with insurance companies to determine payment status and manage clearing houses.
  • Denied Claims and Insurance Follow-up: Manage denied claims and provide insurance follow-up to ensure resolution.
  • Client Support: Provide required information and documents to clients, submit client meeting reports, and offer support and assistance to other teams and staff.
  • Feedback and Improvement: Provide feedback to management on areas for improvement and initiate measures to research and resolve client issues.
  • Value-added Services: Collaborate with clients to identify and implement value-added services.
  • Reporting and Spreadsheets: Maintain spreadsheets, databases, or reports to share outcomes and opportunities with management.
Benefits
  • 401(k) Plan: A comprehensive retirement savings plan.
  • Dental and Vision Insurance: Comprehensive dental and vision insurance plans.
  • Flexible Schedule: A flexible schedule to accommodate your needs.
  • Health Insurance: Comprehensive health insurance plan.
  • Life Insurance: A comprehensive life insurance plan.
  • Paid Time Off: Generous paid time off policy.