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Wildlife Care Specialist

2 months ago

Santa Barbara, California, United States Santa Barbara Zoo Full time
Job Overview

Benefits:

  • Conservation Day
  • 403(B) Voluntary Retirement Plan
  • SEP Retirement Plan
  • Company gatherings
  • Dental coverage
  • Employee discounts
  • Complimentary meals & snacks
  • Free uniforms
  • Health coverage
  • Career advancement opportunities
  • Paid leave
  • Training & development programs
  • Vision coverage
  • Wellness resources

Immediate opening

The Santa Barbara Zoo is looking for a dedicated full-time Wildlife Care Specialist to join our Animal Care and Health team, specifically for those with experience handling dangerous species, including large carnivores.

In this position, you will engage with a variety of taxa, including mammals, birds, and reptiles. Your responsibilities will encompass animal husbandry, maintaining naturalistic habitats, and ensuring the utmost standards of animal welfare. The ideal candidate will also embrace the opportunity to participate in local conservation initiatives, including efforts related to the California condor, island fox, and various local bird and reptile species.

Key Responsibilities:

  • Deliver exceptional care and husbandry for a diverse range of animals, including Potentially Dangerous Animals (PDAs).
  • Enhance and maintain naturalistic habitats, ensuring a safe and stimulating environment that encourages natural behaviors.
  • Actively engage in on-site or local conservation efforts, contributing to projects focused on California condor, island fox, and local reptile species.
  • Work collaboratively with the Animal Care & Health team, reporting to a Zoological Manager and the Director of Animal Care.
  • Interact with the public through educational programs and presentations.
  • Ensure the safety and well-being of both animals and team members in a physically demanding environment, which may include lifting up to 50 lbs, navigating uneven terrain, and climbing.

Qualifications:

  • Preferred minimum of 1-2 years of experience in an AZA accredited facility with various taxa, including dangerous species.
  • Expertise in animal husbandry, habitat maintenance, and behavioral enrichment.
  • A strong commitment to wildlife conservation and a willingness to engage in local conservation activities.
  • Team-oriented mindset and personal accountability.
  • Excellent public speaking and communication abilities.
  • Physical fitness to meet the demands of the role.

Position Status: Full Time, Regular, Hourly, Non-Exempt
Schedule: 5 days a week based on operational needs, typically with Tuesdays and Wednesdays off - 40 hours/week
Compensation: Keeper level, $20.40 to $24.33/hour, depending on experience

Job Summary:
Under the general supervision of the Zoological Manager, Director of Animal Care, and V.P. of Animal Care & Health, the Keeper is responsible for the daily care of animals, maintenance of habitats, guest engagement, and relevant research.

Essential Duties:

Animal Care:
  • Perform all basic animal husbandry and health duties in accordance with established Standard Operating Guidelines (SOGS) and protocols.
  • Document signs of normal health and any changes in the animals under care using the daily reporting system.
  • Record outcomes of training sessions and enrichment activities to evaluate progress toward team objectives.
  • Develop and document training and enrichment programs.
  • Facilitate established animal presentations.
  • Regular attendance is essential.
Emergency Situations:
  • Respond swiftly to animal emergencies, assessing risks for animals, guests, and staff.
  • Maintain composure and create a calm atmosphere during emergencies.
  • Utilize physical capture and restraint equipment as necessary.
  • Evaluate the impact of emergency situations on zoo operations and suggest improvements.
Guest Relations:
  • Engage with guests to provide assistance and share information.
  • Address all guest inquiries, complaints, and comments according to zoo procedures.
  • Meet cleanliness and maintenance standards to enhance guest experiences.
  • Develop and facilitate educational programs.
Staff Development:
  • Supervise volunteers and interns.
  • Share critical information and best practices consistently with staff.
  • Coach coworkers, volunteers, and interns, providing informal feedback.
  • Train new keepers on husbandry standard operating guidelines.
Operations and Business:
  • Exemplify the highest ethical standards to ensure the health and well-being of the animal collection.
  • Ensure compliance with regulatory standards such as the USDA Animal Welfare Act and AZA standards.
  • Report maintenance issues and potential hazards.
  • Identify opportunities for revenue generation and cost reduction.
  • Hold peers accountable for their performance.
  • Adhere to zoo policies and procedures as outlined in the Employee Policy Manual.
  • Attend bi-monthly all-employee meetings and departmental meetings.
Secondary Duties:
  • Greet every guest warmly.
  • Thank guests for their support and visit.
  • Respond promptly and professionally to phone calls, voicemails, and emails.
  • Maintain zoo presentation standards for cleanliness and safety.
  • Keep a neat appearance and adhere to the zoo's uniform dress code.
  • Stay informed about zoo happenings through employee communications and meetings.
  • Exhibit qualities outlined in the Guest Relations Statement and Employee Pledge.
  • Perform other duties as assigned to maintain efficient zoo operations.
Position Criteria:
To succeed in this role, an individual must effectively perform each essential duty. The requirements and environmental characteristics described below represent the knowledge, skills, abilities, and physical demands required for the position. Reasonable accommodations may be made for individuals with disabilities.

Education and Experience:
  • Bachelor's degree or completion of a two-year college program focused on captive animal husbandry.
  • Experience in routine animal husbandry in a zoo, aquarium, or closely related field.
License, Certification, or Preferred Qualifications:
  • Bachelor's degree in Life Science such as Biology, Zoology, Ecology, or a related discipline is preferred.
  • Previous experience in an AZA accredited facility is preferred.
  • A valid driver's license with a good driving record is desirable.
Knowledge, Skills, and Abilities:
  • Availability to work weekends and holidays, and during scheduled events.
  • Knowledge of animal behavior and natural history.
  • Understanding of procedures for observation, handling/restraint, training, enrichment, reproduction, facility needs, and animal health.
  • Familiarity with emergency procedures related to guest and staff safety.
  • Basic computer skills.
  • Ability to follow oral and written instructions.
  • Effective oral and written communication skills.
  • Ability to develop positive relationships at work.
  • Ability to interact courteously and respectfully with supervisors, colleagues, volunteers, and guests.
  • Ability to practice safe work habits around potentially dangerous animals.
  • Awareness and empathy towards animals.
Physical Demands & Work Environment:
  • Ability to access all areas of the facility.
  • Capability to navigate the zoo environment, including behind-the-scenes areas, lawns, gravel, and hills.
  • Must be able to participate in operational practices, including climbing stairs, using tools, and standing/walking for extended periods.
  • Ability to operate various machines and equipment, including electric carts and capture equipment.
  • Must be able to lift 50 pounds occasionally and 10 pounds frequently.
  • Ability to exert force frequently or constantly to move objects.
  • Ability to use abdominal and lower back muscles to support the body repeatedly over time without fatigue.
  • Ability to bend, stretch, twist, or reach with the body, arms, and/or legs.
  • Work outdoors in all weather conditions.
  • Supportive and open workplace culture.
Tools Used:
  • Standard cleaning equipment such as hoses, rakes, shovels, and brooms.
  • Two-way radio.
  • Personal computer and software (Word, Excel, Outlook).
  • Capture equipment.
  • Electric cart.
  • Hand tools.

Please check your spam folder if you do not receive a response.
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The Zoo reserves the right to revise this job description at any time. This job description does not constitute a contract for employment and does not guarantee employment for any specified period. It does not alter the at-will employment relationship.