Clinical Support Specialist
5 days ago
Job Purpose:
The Clinical Support Specialist provides critical support to the Cohen Clinic as the first point of contact for services. This role is responsible for managing all intake calls and appointments, administering necessary paperwork and psychometric screeners, and scheduling with appropriate clinical staff for biopsychosocial assessments.
The Clinical Support Specialist will conduct phone and face-to-face screenings and intakes on-site and off-site for veterans and their families. This role will work closely with a multi-disciplinary team for case assignments, consultations, and care coordination.
Key Responsibilities:
- Manage all intake calls and appointments
- Administer necessary paperwork and psychometric screeners
- Schedule with appropriate clinical staff for biopsychosocial assessments
- Conduct phone and face-to-face screenings and intakes
- Work closely with a multi-disciplinary team for case assignments, consultations, and care coordination
Requirements:
- Ability to receive and maintain a Level II Background clearance
- Acceptable Motor Vehicle Registration driver's license record in accordance with the underwriting guidelines set by Aspire insurance company
- Master's Degree in Social Services Field, LCSW or LPC eligible
- 3+ years post-master's intake coordination and/or case management experience
- Experience working with Veteran Military population highly preferred
Preferred Qualifications:
- Bilingual (English/Spanish) preferred
- Working knowledge of MS Word and Outlook
- Knowledge of mental illness and mental health diagnoses
- Knowledge of various treatment modalities and methods
- Knowledge of community resources
Qualities:
- Ability to communicate clearly and effectively via oral or written means
- Ability to communicate appropriately with all levels of individuals
- Ability to make oral presentations and write clear detailed case notes
- Ability to present a professional and positive demeanor to staff, funders, officials, and the general public
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