Project Coordinator/Strategist

3 weeks ago


New York, New York, United States RTA US Full time

Job Summary:

We are seeking a skilled Project Coordinator/Strategist to join our team at Russell Tobin & Associates. This role will involve working closely with cross-functional teams to onboard restaurant merchants and implement strategic programs that enhance the experience of merchants throughout their lifecycle on our platform.

As a Project Coordinator/Strategist, you will be responsible for creating and executing plans for merchant onboarding strategy, building a seamless onboarding experience that delights merchants. You will also interface directly with merchant restaurants, perform hands-on work with hardware, and create merchant training materials to encourage staff understanding and adoption.

This is an exciting opportunity for someone who wants to shape the direction of our company and improve existing merchant workflows to encourage adoption and maximize revenue. The successful candidate will have a strong background in account management, systems implementation, customer support, or hospitality, with excellent external and internal customer support skills.

Benefits:

  • $45-$50/hr salary range
  • Comprehensive healthcare coverage (medical, dental, and vision plans)
  • Supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity)
  • 401(k)-retirement savings
  • Life & disability insurance
  • Employee assistance program
  • Legal support
  • Auto, home insurance, pet insurance, employee discounts


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