Internet Sales Coordinator
2 days ago
At Lennar Homes, we are seeking a highly motivated and results-driven Internet Sales Coordinator to join our team. As a key member of our sales team, you will be responsible for generating and maintaining a robust sales pipeline through the use of internet-generated leads.
Key Responsibilities:- Capture and convert internet customer traffic into viable sales prospects by creating a desire for customers to visit our Welcome Home Centers.
- Provide a positive experience for our internet customers through the use of email, online live chat, and division 1-800 numbers.
- Guide customers through Lennar's consultative sales process via email, live chat, and phone.
- Respond to all internet customer requests in a timely manner, with a goal of a 10-minute turnaround for all initial correspondence.
- Educate customers on current and future community and product offerings and incentives.
- Qualify prospective customers based on desired location, timing for purchase, and availability of new homes as needed.
- Follow up with potential customers per the division's expectations.
- Partner with on-site New Home Consultants to provide an extraordinary experience to our customers throughout the sales process.
- Manage and distribute electronic marketing collateral to prospective customers who visit Lennar's website.
- Create and effectively manage an internet customer database, including internet lists and VIP internet lists.
- Have a competent understanding of the Division's product and community offerings and incentives opportunities at all times.
- Coordinate Sales Department efforts to improve collection of email contact information as part of customer registration process.
- Work in the main office and around Lennar communities, including Welcome Home Centers.
- Monitor and update website data, digital photography, illustrations, and virtual tours on Lennar.com and other Lennar affiliated websites.
- Attend all Company Sales Meetings, Phone Banks, and Training Programs.
- Minimum High School Diploma or equivalent required, college degree preferred.
- Minimum 1 year of sales experience required, telephone sales preferred.
- Previous experience in the homebuilding industry preferred.
- Must have internet consumer experience.
- Advanced skills in Microsoft Word and Excel.
- Real Estate License in North and South Carolina.
Our commitment to Quality, Value, and Integrity is the underlying foundation upon which Lennar was built, and these three fundamental principles still guide us in caring for our customers, associates, shareholders, and community.
Life at Lennar:Lennar recognizes our associates are the heart of the company's success. Learn new skills, build your path, and become an integral part of the Lennar Family.
We offer a comprehensive benefits package, including health insurance, vacation time, holidays, sick leave, and personal days. We also offer a 401(k) savings plan with company match, paid maternity and bonding leave, and a new hire referral bonus program.
Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
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