Behavioral Health Support Specialist

7 days ago


Arizona City, Arizona, United States MIND 24-7 Full time
About MIND 24-7
MIND 24-7 is revolutionizing behavioral health care by providing immediate, accessible, and around-the-clock mental health support. Our mission is to transform the lives of individuals struggling with mental health crises. With a focus on innovation and growth, we are seeking passionate professionals to join our team.

The Patient Care Coordinator plays a vital role in maintaining a calm and therapeutic environment for patients during their stay. This position requires exceptional listening and communication skills, as well as a compassionate attitude towards patients. The Patient Care Coordinator assists the nursing team in obtaining vitals and point of care testing, and intervenes in the administration of Seclusion and Restraint as appropriate.

Essential Job Functions
  • Responsible to maintain the safety and comfort of patients during their stay in the center.
  • Conducts security screening and inventories property of individuals upon admission to the facility.
  • Intervenes with escalated individuals using therapeutic techniques for de-escalation and performs restraints/seclusions when needed to ensure the individual's safety and the safety of others.
  • Lifts, moves and transports individuals, using proper body mechanics or lifting devices for accident prevention.

Position Qualifications
  • High School Diploma or equivalent.
  • Level 1 Fingerprint Clearance Card, or ability to obtain upon hire.
  • 1-3 years' experience within behavioral health setting working in similar role.
  • Compassionate attitude towards patients.
  • Exceptional listening and communication skills.


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