Retail Sales Manager
1 day ago
We are seeking an experienced Retail Sales Manager to lead our sales floor team and drive exceptional customer experiences. As a key member of our store management team, you will be responsible for ensuring that customers receive top-notch service and support.
Key Responsibilities- Customer Service: Develop a deep understanding of our products and services to provide solution-oriented advice and guidance to customers.
- Sales Floor Leadership: Effectively manage the sales floor to ensure a seamless customer experience, including merchandise presentation, visual merchandising, and cash-handling procedures.
- Team Management: Provide clear guidance and feedback to employees to ensure they have the skills and knowledge needed to deliver excellent customer service.
- Inventory Management: Ensure accurate inventory levels and efficient stockroom operations to minimize stockouts and overstocking.
- Cash Handling: Oversee all cash-handling functions, including processing transactions, handling returns and exchanges, and maintaining a secure environment.
- Education: High school diploma or equivalent required; retail experience preferred but not necessary.
- Customer Focus: A passion for delivering exceptional customer experiences and building strong relationships with customers.
- Communication Skills: Excellent communication and interpersonal skills to effectively interact with customers, employees, and management.
- Organizational Skills: Ability to prioritize tasks, manage multiple projects, and maintain a high level of productivity in a fast-paced environment.
- Problem-Solving Skills: Strong problem-solving skills to address customer concerns, resolve conflicts, and make sound decisions.
- Competitive Salary: $23.46 - $25.70 per hour based on experience and qualifications.
- Benefits Package: Comprehensive benefits package, including medical, dental, vision, and 401(k) matching.
- Employee Discounts: Enjoy discounts on Duluth Trading Company products and services.
- Opportunities for Advancement: Career growth opportunities within the company.
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