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Risk Management Specialist
1 month ago
Gallagher's global brokerage team is seeking a skilled professional to join their ranks. As a Client Service Manager, you will be responsible for delivering exceptional customer service to a diverse range of clients. Your expertise in risk management will be invaluable in helping clients navigate complex issues and find innovative solutions.
We are looking for a highly motivated individual who is passionate about building relationships and collaborating with the sales team to achieve goals. If you have a strong understanding of the insurance industry and a talent for problem-solving, we encourage you to apply.
Key ResponsibilitiesAs a Client Service Manager, your key responsibilities will include:
- Leading the renewal process to ensure the best possible solutions are delivered to clients in a timely and efficient manner.
- Securing existing business and driving the sale of additional services and lines of coverage.
- Nurturing relationships with clients and internal stakeholders to ensure seamless communication and collaboration.
- Guiding team members in addressing client risk management needs through consultative conversations.
- Mentoring team members through continuous learning, transparent feedback, and strong talent development.
- Conducting periodic audits to ensure compliance standards and service levels are met.
- Maintaining accurate client and policy data and documents within Gallagher systems.
To be successful in this role, you will need:
- A current 2-20 License.
- Bachelor's degree with 1+ years client service and/or claims management experience -OR- High School degree/GED.
Preferred qualifications include:
- Previous insurance knowledge and experience managing client relationships.
- Solid financial acumen.
We value inclusion and diversity and are committed to creating a workplace that is welcoming and inclusive for all employees. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination based on protected characteristics.
