Night Auditor
3 weeks ago
Holiday Inn Express & Suites Dothan - RAM Hotels is a leading hotel management company that prides itself on delivering exceptional guest experiences. As a Night Auditor, you will play a vital role in ensuring the smooth operation of our hotel.
Position Overview:
The Night Auditor is responsible for managing guest check-ins and check-outs, handling payment procedures, and maintaining accurate guest accounts. This role requires strong communication and organizational skills, as well as the ability to work independently and as part of a team.
Key Responsibilities:
- Act as a Concierge for guests, assisting with reservations and recommendations
- Manage guest check-ins, room assignments, and special requests
- Handle payment procedures and maintain guest accounts
- Input guest information accurately and coordinate with other hotel departments
- Collaborate with housekeeping and maintenance for guest needs
- Attend to safety protocols and emergency procedures
- Work the night shift from 11pm - 7am, conduct audits, and prep the hotel for the morning
- Perform additional tasks as needed to ensure guest satisfaction
- High school graduate with relevant work experience preferred
- Proficiency in MS Word, Excel, PowerPoint, data entry, and telephone etiquette
- Previous exposure to hospitality industry preferred
- Experience in guest services preferred
- Bilingual skills a plus
Holiday Inn Express & Suites Dothan - RAM Hotels offers a comprehensive benefits package, including health insurance, vacation time, bonuses, and opportunities for advancement. We are an Equal Opportunity Employer and celebrate diversity in the workplace.
-
Night Auditor
1 day ago
Dothan, Alabama, United States Holiday Inn Express & Suites Dothan - RAM Hotels Full timeJob Title: Night AuditorAre you a night owl with a passion for delivering exceptional guest experiences? Do you thrive in a fast-paced environment where no two nights are ever the same? As a Night Auditor at Holiday Inn Express & Suites Dothan - RAM Hotels, you will be the face of our hotel, ensuring that every guest feels welcome and valued.Key...
-
Night Auditor
4 months ago
Dothan, United States Towne Place Suites Full timeWho Are We? RAM Hotels "" a dynamic, thriving, innovative hotel management company headquartered in Columbus, Georgia. Over the last few years, we have quietly and steadfastly taken our place as a leader in the hospitality industry of corporate America, while serving some of the most well-known midscale hotel brands in key markets throughout the Alabama and...
-
Night Auditor
4 months ago
Dothan, United States Holiday Inn Express & Suites Dothan - RAM Hotels Full timeWho Are We? RAM Hotels - a dynamic,thriving, innovative hotel management company headquartered in Columbus,Georgia. Over the last few years, we have quietly and steadfastly takenour place as a leader in the hospitality industry of corporate America, whileserving some of the most well-known midscale hotel brands in key marketsthroughout the Alabama and...