Business Systems Analyst

2 days ago


Redwood City, California, United States Box Full time
About Us

At Box, we're the world's leading Content Cloud. We empower over 115K organizations worldwide to protect their data, fuel collaboration, and power critical workflows with secure, enterprise AI.

We're looking for a Conga CPQ Business Systems Analyst to support our sales portfolio. This role will allow you to apply your functional CPQ and Salesforce.com tools expertise to some of Box's most critical go-to-market and operations initiatives.

Job Description

Key Responsibilities:

  • Manage stakeholder engagement to evaluate business needs, facilitate requirements gathering, and present design solutions
  • Provide production support and maintenance of the Conga CPQ tool through managed sprint releases (or any adhoc production support)
  • Facilitate design, implementation, maintenance and enhancement of the CPQ platform for Direct and Channel Sales teams by partnering with different business functions such as Deal Desk, Channel Ops, Order Management, Sales Legal, Technical Accounting, Pricing and Packaging, etc.
  • Document functional design requirements and process flow diagrams in support of cross-functional designs
  • Conduct solution reviews with project team members to ensure solutions are aligned with business requirements
  • Coordinate and perform system testing in conjunction with QA team members to ensure functional requirements are met
  • Triage and troubleshoot any issues that may arise for these environments as part of day-to-day business operations

Requirements:

  • Bachelor's degree
  • 3+ years experience with Conga CPQ (preferred) or a similar CPQ tool
  • 3+ years experience with Salesforce.com building/designing scalable Go-to-Market solutions
  • 3+ years of system implementation experience and knowledge of owning techno-functional deliverables in a project, including functional design and QA
  • Functional and hands-on configuration experience of Conga CPQ (preferred) or a similar CPQ tool including product, pricing and approvals setups
  • In-depth understanding of the capabilities and constraints of Salesforce CRM and Conga CPQ (preferred) or a similar CPQ tool


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