Surveillance Systems Engineer

3 weeks ago


Enfield, Connecticut, United States Code Blue, LLC Full time
Job Description

Are you ready to tackle complex surveillance systems and provide exceptional technical support?

We are seeking a skilled Surveillance Systems Technician to join our team at Code Blue, LLC in Enfield, CT.

Key Responsibilities:

  • System Deployment: Install and configure Network Video Recorders (NVRs) and Digital Video Recorders (DVRs) to meet specific project requirements.
  • System Integration: Seamlessly integrate cameras and surveillance systems into existing network infrastructures.
  • Testing and Validation: Conduct thorough tests to ensure systems comply with technical specifications and operational needs.

Technical Support and Troubleshooting:

  • Expert Assistance: Act as the go-to technical expert on surveillance systems, providing high-level support to the Helpdesk team and on-site technicians.
  • Issue Resolution: Quickly diagnose and resolve hardware and software issues to maintain system functionality and security.
  • Documentation: Maintain comprehensive records of processes, issues, resolutions, and routine checks for auditing and training.

Maintenance and Optimization:

  • Regular Checks: Perform regular maintenance and software updates to ensure optimal system performance.
  • Data Management: Oversee the retrieval, backup, and secure storage of surveillance footage, ensuring data integrity and confidentiality.

Collaboration and Project Support:

  • Team Collaboration: Work closely with project management and other technical teams to ensure seamless project execution and system integration.
  • Client Communication: Maintain clear and effective communication with team members and clients regarding project progress and issue resolution.
  • Versatile Support: Assist with Helpdesk operations, handle tickets outside the scope of surveillance, and contribute to various technical projects as needed.

Requirements:

  • Educational Background: Degree in Computer Science, Information Technology, or a related field with a focus on network security.
  • Technical Proficiency: Strong technical skills with NVR and DVR systems and knowledge of IP-based camera setups.
  • Network Management: Experience in network management and systems troubleshooting.
  • Communication Skills: Excellent interpersonal and communication skills to explain technical concepts to non-technical individuals.
  • Certifications: Preferred certifications in network security or surveillance systems.

Salary Estimate: $80,000 - $110,000 per year, depending on experience and qualifications.



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