Sales and Support Representative
3 weeks ago
We are looking for a talented Sales and Support Representative to join our dynamic team. In this critical role, you will be responsible for promoting our products and services while showcasing your passion for hospitality.
Your key responsibilities will include:
Building strong relationships with customers and understanding their needs, preferences, and desires to tailor solutions and exceed expectations.
Collaborating with cross-functional teams to address customer needs and resolve issues, ensuring a seamless and positive experience.
Acting as a brand ambassador, promoting our products and services while showcasing your passion for hospitality.
Proactively identifying opportunities to enhance the customer experience, contributing ideas for process improvements and service innovations.
Maintaining accurate customer records and documentation, ensuring effective communication and follow-up.
Staying up-to-date on industry trends, competitor offerings, and emerging technologies to provide informed recommendations and insights.
Key Requirements:
- Previous experience in the hospitality industry, such as hotels, resorts, restaurants, or luxury service establishments.
- Strong customer service and interpersonal skills, with the ability to create genuine connections and build rapport.
- Exceptional communication skills, both verbal and written, with a keen attention to detail.
- Empathy and patience to handle customer concerns and resolve issues with tact and professionalism.
- Ability to thrive in a fast-paced, dynamic environment, adapting quickly to changing priorities.
- Strong organizational and multitasking skills, with the ability to prioritize and manage time effectively.
Estimated Salary: $45,000 - $60,000 per year, depending on experience.
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