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Restaurant Supervisor

2 months ago

Denver Colorado, United States Kimpton Hotel Monaco Denver Full time

About Us:

Kimpton Hotel Monaco Denver is a luxury hotel that prides itself on providing exceptional service and a warm, welcoming atmosphere to its guests. Our team is dedicated to creating a sense of community and making every guest feel like family.

Our Restaurant:

Panzano, our award-winning restaurant, serves contemporary Italian cuisine in a lively and inviting setting. Our team is passionate about providing top-notch service and ensuring that every guest has a memorable dining experience.

Job Summary:

We are seeking a highly motivated and experienced Restaurant Supervisor to join our team at Panzano. As a Restaurant Supervisor, you will be responsible for assisting the Outlet Manager in the planning and management of the restaurant, room service, and other food and beverage outlets. Your primary focus will be on ensuring exceptional customer service, quality food and beverage offerings, and compliance with corporate and regulatory standards.

Key Responsibilities:

  • Monitor servers and busperson adherence to service standards
  • Supervise service of guests, being watchful of signals from guests in need of service
  • Assist manager to establish and monitor sidework duty completion
  • Maintain bank to HEI Hotels and Resorts standards
  • Read daily communication sheets from previous shift and prepare one for the following shift
  • Check floor plan for appropriate coverage
  • Check restaurant for cleanliness and set up
  • Abide by all State, Federal and Corporate liquor requirements pertaining to serving alcoholic beverages
  • Communicate daily with restaurant manager with regard to special events, house counts, etc.
  • Assist restaurant manager in conducting menu classes and taste panels
  • Communicate both verbally and in writing to provide clear direction to staff
  • Comply with attendance rules and be available to work on a regular basis
  • Perform any other job-related duties as assigned

Requirements:

  • High School Diploma or equivalent required
  • Hotel experience preferred
  • Ability to use point of sale
  • Ability to lift/carry weight up to 50 pounds with or without reasonable accommodations
  • Ability to push/and pull carts of products weighing up to 150 pounds with or without reasonable accommodations
  • Effective verbal and written communication skills

Benefits:

Kimpton Hotel Monaco Denver offers a comprehensive benefits package that includes competitive medical and dental programs, vision insurance, vacation and sick leave, and pet insurance. We also offer a 401(k) savings plan with matching funds and discounts through our 'YouDecide' and Hotel Room Discount programs.

Equal Opportunity Employer:

Kimpton Hotel Monaco Denver is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.