HVAC Counter Associate

We are seeking a highly skilled Counter Sales Associate to join our team at Baker Distributing Company. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales growth in a fast-paced sales environment.

About the Job

• As a Counter Sales Associate, you will represent Baker Distributing as a leader in the industry, ensuring maximum sales growth.
• You will interact with internal and external stakeholders, vendors, and contractors to drive sales and customer satisfaction.
• You will manage showroom merchandising and restock products to meet customer needs.
• You will assist in resolving customer relations issues and provide solutions to both dealers and end-users.

Our Team

• We offer a dynamic and fast-paced work environment.
• Opportunities for professional growth and development.
• A comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.

Requirements

• High School Diploma or GED required.
• Excellent communication skills, strong background in technical support, HVAC parts, and customer service/sales with intermediate MS Office capabilities.
• Customer Service, Data Entry, Estimating, Purchase Orders, Sales, Shipping/Receiving.
• Minimum 1+ year experience in a Counter Sales role, preferably in the HVAC industry.
• Knowledge of air conditioning, heating, and ventilation equipment at a wholesale distribution level.
• Strong interpersonal skills, including sales, problem-solving, and customer service focus.
• Ability to work independently and meet assigned goals and objectives within designated timeframes.
• Capable of working in a fast-paced environment with skills to multitask on different levels.
• Excellent customer service mindset with the ability to develop long-term relationships.
• Excellent written and verbal communication skills.
• Strong and creative problem-solving skills.
• Ability to work independently and in a team environment.
• Must possess and maintain a current, valid Driver's License.
• Must be proficient in speaking, reading, and understanding English to ensure full compliance with safety standards, training, policies, and procedures.