Clinical Director, Utilization Management

6 days ago


Rancho Cordova, California, United States Blue Shield of California Full time
Job Summary

The Medical Director, Operations - CalPERS will play a key role in ensuring that Blue Shield of California's medical management team remains at the forefront of medical, medication, and payment policy innovation. This position will report to the Vice President, Medical Management.

Key Responsibilities
  • Deliver and collaborate on clinical review activities, including management of physician processes in support of utilization management and transactional functions for CalPERS membership.
  • Perform pre-service, concurrent, and retrospective utilization review, Appeals and Grievances, and provider claims dispute reviews.
  • Facilitate performance management and goals alignment with organizational objectives for CalPERS membership.
  • Lead or meaningfully contribute to Blue Shield priorities and transformative initiatives that enhance the health and wellbeing of Blue Shield of California CalPERS members.
  • Provide direction and leadership in compliance with regulatory requirements and key operational metrics.
  • Work collaboratively with the Director, CalPERS Utilization Management to achieve these goals.
Requirements
  • A Medical degree and 12 years' experience, including a minimum of 5 years' experience in active clinical practice in an adult-based primary care specialty (internal Medicine or Family Practice).
  • Unrestricted California State Medical License required.
  • Board Certification in one of ABMS categories, preferably Internal Medicine, required.
  • 5 years' experience in managed care that can contribute to utilization management, case management, and/or quality improvement activities or other health care administrative operations at the IPA or health plan level preferred.
  • Knowledge of Medicare, California statutes and regulations including DMHC and understanding of NCQA accreditation standards preferred.
  • Knowledge and skilled application of National evidence-based medical necessity criteria references (MCG or InterQual) preferred.
  • Experience in data analysis and key performance indicators (KPI's) to drive performance improvement preferred.
  • Clear, compelling communication skills with demonstrated ability to motivate, guide, influence, and lead others.
  • Strong collaboration skills to effectively work within a team that may consist of diverse individuals who bring a variety of different skills ranging from medical to project management and more.
  • Excellent analytical, time management, and organizational skills.
  • Proficient with computer programs such as Microsoft Excel, Outlook, Word, and PowerPoint.


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