Hill Aircraft Customer Support Specialist

18 hours ago


Atlanta, Georgia, United States Hill Aircraft & Leasing Corp Full time

About the Role:

The Customer Service Representative will play a critical role in ensuring that our customers receive exceptional service and support. This position requires an individual with excellent communication skills, both written and verbal, who can provide top-notch customer service, respond to inquiries, and resolve any issues that may arise.

Responsibilities and Qualifications:

  • Provide exceptional customer service via phone, email, and in-person
  • Respond to customer inquiries and resolve any issues in a timely and professional manner
  • Collaborate with internal teams to ensure seamless customer experience
  • Communicate effectively with customers, pilots, and team members
  • Process transactions and maintain accurate records

Additional Requirements:

  • High school diploma or equivalent required; degree preferred
  • Minimum 1 year of experience in customer service or related field
  • Excellent communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Basic math skills and ability to handle cash and credit transactions

Compensation and Benefits:

  • A competitive salary range: $50,000 - $70,000 per year, depending on experience
  • Ongoing training and development opportunities
  • A supportive and dynamic work environment
  • A comprehensive benefits package, including health insurance, paid time off, and holidays
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