Hill Aircraft Customer Support Specialist
18 hours ago
About the Role:
The Customer Service Representative will play a critical role in ensuring that our customers receive exceptional service and support. This position requires an individual with excellent communication skills, both written and verbal, who can provide top-notch customer service, respond to inquiries, and resolve any issues that may arise.
Responsibilities and Qualifications:
- Provide exceptional customer service via phone, email, and in-person
- Respond to customer inquiries and resolve any issues in a timely and professional manner
- Collaborate with internal teams to ensure seamless customer experience
- Communicate effectively with customers, pilots, and team members
- Process transactions and maintain accurate records
Additional Requirements:
- High school diploma or equivalent required; degree preferred
- Minimum 1 year of experience in customer service or related field
- Excellent communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Basic math skills and ability to handle cash and credit transactions
Compensation and Benefits:
- A competitive salary range: $50,000 - $70,000 per year, depending on experience
- Ongoing training and development opportunities
- A supportive and dynamic work environment
- A comprehensive benefits package, including health insurance, paid time off, and holidays
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