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Automotive Service Operations Manager

2 months ago

Roanoke, Indiana, United States Southwest Auto Sales Full time
Job OverviewBenefits and Advantages
  • Flexible Work Hours
  • Attractive Salary Package
Position Summary

Southwest Auto Sales is seeking a dedicated Automotive Service Operations Manager to enhance our team. The successful candidate will possess outstanding communication abilities, exceptional customer relationship management skills, and a solid background in leadership.

In our dynamic automotive service environment, you will engage in a variety of responsibilities, including responding to customer inquiries and overseeing essential documentation.

Key Responsibilities
  • Lead a team of automotive service experts to foster high employee morale and ensure customer satisfaction while achieving profitability.
  • Guarantee that repair and maintenance tasks are performed promptly.
  • Guide team members on effective sales strategies and customer service practices.
  • Supervise daily operations of the service department.
  • Manage the documentation flow within the service department, including manuals, invoices, repair orders, and maintenance logs.
Required Qualifications
  • High school diploma or GED is mandatory; a bachelor's degree is preferred.
  • A valid state-issued driver's license with a clean driving record is essential.
  • Successful completion of a pre-employment drug test and background check is required.
  • A minimum of two years of experience as an automotive service writer or advisor is necessary; experience in a managerial role is preferred.
  • A comprehensive understanding of automotive technology, service technician responsibilities, and repair services is required.