Operations Team Lead

6 days ago


Memphis, Tennessee, United States Raymond James Full time
About the Role

As an Operations Team Lead with Raymond James in Memphis, TN, you will play a critical leadership role in overseeing the daily operations of our department. This position requires a high level of expertise in financial services and operations management, as well as excellent communication and interpersonal skills.

Key Responsibilities
  • Partner with cross-site peers and managers to establish performance goals for the department, collaborating with and directing associates to meet or exceed these objectives.
  • Act as an information source for associates, ensuring training and development occurs, and plan, assign, monitor, review, evaluate, and lead the work of associates.
  • Oversee team morale, planning appropriate team-building activities, rewards, and recognition, and handle performance management, including career development and progressive discipline of direct reports.
  • Interview and hire associates who possess the core competencies of the position to strengthen the department and mitigate turnover.
  • Work in cooperation with peers on establishing objectives and developing processes and procedures to ensure efficient and timely workflow with special regards to service delivery, compliance, and risk factors for the firm.
Requirements
  • Bachelor's degree in a related field or an equivalent combination of education and work experience.
  • Three (3) or more years' experience in financial services/operations, including one (1) year as team lead or leadership experience in a financial or service organization.
  • SIE required, provided that an exemption or grandfathering cannot be applied; Series 99 or ability to obtain within 120 days (as required by FINRA) may be required depending on assigned functional area.
Estimated Salary Range

$85,000 - $110,000 per year, based on location and experience.



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