Chocolate Connoisseur

The Chocolat Bar is seeking a highly motivated and enthusiastic individual to join our team as an Assistant Manager. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, managing guest flow, and ensuring a positive and welcoming experience for all visitors.

Duties and Responsibilities:

• Provide proactive and friendly customer service to guests
• Be knowledgeable about our products and able to make recommendations
• Manage guest flow during busy times to ensure a smooth and efficient experience
• Assist with managing special orders and client relations
• Assist with managing corporate emails and scheduling
• Ensure display cases and racks are properly stocked and merchandised
• Maintain a clean and organized front-of-house area
• Coordinate with Production on stock and special orders
• Collaborate with the Owner on merchandising and product changes
• Assist with training new front-of-house staff
• Manage scheduling and communicate company policies and procedures to staff
• Assist with recruiting and hiring new front-of-house staff
• Assist with planning and executing special events

Required Skills:

• Excellent customer service skills
• Retail merchandising experience
• Ability to work in a fast-paced environment
• Ability to stand and walk during entire shift
• Able to use computer-based POS system
• Experienced with Microsoft Suite
• Professional attitude and ability to work well in a team

We are looking for a team player who is passionate about chocolate and providing exceptional customer service. If you are a motivated and enthusiastic individual who is looking for a new challenge, we encourage you to apply.