Retail Sales Specialist

2 weeks ago


Knoxville, Tennessee, United States Best Buy Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Sales Specialist to join our team in the home theater department. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.

Key Responsibilities
  • Engage with customers to understand their needs and preferences, and provide expert recommendations on home theater products.
  • Maintain expert-level knowledge of all products in the home theater category, including specifications, features, and benefits.
  • Use effective time management strategies to optimize daily tasks and responsibilities.
  • Handle customer inquiries, complaints, and returns professionally, ensuring a positive shopping experience.
  • Prioritize activities based on urgency and importance, and use tools and techniques to manage time effectively.
  • Maintain department merchandising and readiness to serve customers.
  • Train other sales floor personnel on how to be successful in the department.
Requirements
  • 1 year of experience building complex solutions in sales, customer service, or related fields.
  • Preferred qualifications: 1 year of leadership experience in a related field or military leadership equivalent, 1 year of experience selling in premium products, luxury brands, and/or custom design environments, 1 year of experience in customer relationship management (CRM).
What We Offer

We offer a competitive salary, generous employee discount, and a comprehensive benefits package that addresses your total well-being and provides support as you need it, especially during key moments in your life.

We are committed to helping our people thrive at work and at home, and we believe that our benefits package is one of the best in the industry.

About Us

As part of the Best Buy team, you will be part of a company that is dedicated to enriching lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online, and in customers' homes.

We are a company that values our employees and is committed to being a great place to work, where you can unlock unique career possibilities and bring your full, authentic self to work now and into the future.



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