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Store Manager

1 month ago

Saginaw, Michigan, United States Monro Auto Service and Tire Centers Full time

h3JobDescription/h3pAtMonroAutoServiceandTireCenters,weareseekingahighlyskilledandexperiencedStoreManagertojoinourteam.AsaStoreManager,youwillberesponsibleforprovidingdailyleadershiptoallpositionswithinthestore,includingGeneralServiceTechnicians,Technicians,GuestCareSpecialists,andAssistantStoreManagers./ppTheidealcandidatewillhaveaproventrackrecordofmanaging,driving,anddeliveringfinancialresultswhilecontrollingcosts.Youwillberesponsiblefordevelopingsalesandtechnicalteammatestoproduceaconsistent5-starGuestexperience,ensuringsalesgoalsareachieved,andintroducingtireandserviceproductstogueststomaximizesalesandguestsatisfactionandloyalty./ppbKeyResponsibilities:/b/pulliDevelopsalesandtechnicalteammatestoproduceaconsistent5-starGuestexperience./liliEnsuresalesgoalsareachievedbyassistinginthedevelopmentandimplementationofsalesplans,thoroughknowledgeofservicesandproducts,andtheautomotiveindustry./liliIntroducetireandserviceproductstogueststomaximizesalesandguestsatisfactionandloyalty./liliSupportteammatesinestablishingandmaintainingaproductivesalesenvironmentbytraininganddevelopingteammatesonallshopoperationsandguestservices./liliProvidedirectionandoversighttoothertechniciansandassistwhereneededwithservices/repairs./liliEnsurethestoreiseffectivelystaffedbymanagingtherecruiting,hiring,training,scheduling,evaluating,performancemanagement,anddevelopmentofteammates./liliEnsureexpensecontrolthroughthemanagementofpayroll,telephoneusage,storemaintenanceandrepairs,supplies,utilities,andothercontrollableexpenses./liliAuditcourtesyinspectionsperformedbyteammates./liliEnsurestoreisinexcellentconditionandmaintainedtoMonrostandardsforcleanlinessandconsistentlyinguest-readycondition./liliScheduleguestappointmentsandassignteammatesaccordingtotheirskilllevelforefficientandtimelycompletionofvehicleservices/repairs./liliAchieveMonro'ssalesgoalsbyproperlyinformingandrecommendingtireandserviceproductsandsalespromotions./liliAttendtoallguestneedsinareasofsales,service,complaints,andadjustments./liliBuildguestrelationshipstomaximizecustomersatisfaction,loyalty,andretention./liliAssistteammatesinconveyingrepairandserviceneedstoguests./liliUnderstandandadheretocompanypoliciesandprocedures,Governmentalstandards,includingenvironmentalcodes,andASNI/OSHAstandards./liliMaintaintechnicalknowledgeandcapabilitiestoensureproficiencythroughthetimelycompletionofallrequiredMonroUniversitytrainingcoursesandmodules./liliOperate,utilize,andmaintainallequipmentinasafemannerinaccordancewithMonroandequipmentmanufacturerguidelines./li/ulpbRequirements:/b/pulliHighSchoolDiplomaorequivalent./lili2-4yearsofdemonstratedleadershipexperienceinaretail/salesenvironment./liliProvenabilitytomanage,drive,anddeliverfinancialresultswhilecontrollingcosts./liliAbilitytoinfluenceandmotivateateamtoachievesetgoalsandobjectives./liliGuestandteam-focusedmindsetwithextensiveexperienceincustomer-facing,customer-centricenvironments./liliExcellentverbalandwrittencommunicationskillswiththeabilitytoconveytechnicalissuesandwriteroutinereports./liliBusinessmentalitywiththedrivetoexceedestablishedgoals./liliPossessbasicalgebraskillstocalculatefiguresandamountssuchasdiscounts,interest,commissions,proportions,andpercentages./liliProactivewithdemonstratedproficiencyinmulti-taskingwithinafast-pacedenvironment./liliAbilitytotakeinitiativeinidentifyingproblems,collectingdata,andestablishingfactsinordertoproducepracticaldecisionsandsolutions./liliAbilitytoeffectivelymentor,coach,anddevelopteammates./li/ulpbWorkEnvironment&PhysicalRequirements:/b/ppThisjoboperatesinanautomotiveshopenvironment.Thejobwillhaveexposuretoamoderatenoiselevel,adverseweatherconditions,chemicals,odors,dirt,anddust./ppMustpossessacurrentvaliddriver'slicenseandhaveasatisfactoryMotorVehicleReport(MVR)./ppAbilitytoworkflexiblehours,days,evenings,weekends,andholidays./ppMustbeabletolift,carry,andstockmerchandiseandsuppliesupto50lbs.withoutassistance./ppFrequentstandingandwalkingforlongperiodsoftime./ppFrequentreachingoverheadandbelowtheknees,includingsquatting,bending,stooping,kneeling,twisting./ppbBenefits:/b/pulliPerformance-basedincentives./liliPaidvacationandholidays./liliReimbursementforASECertifications./liliReimbursementforStateInspectionLicenses,whereapplicable./lili401keligibilityimmediatelyuponhire./liliDirectDeposit./liliEmployeeDiscounts./liliHealthcare,Vision,andDental./liliEmployeeAccessPerks./liliCareerAdvancementOpportunities./li/ul